RedLevel Gran Meliá Palacio de Isora - Hotel in Tenerife

RedLevel Gran Meliá Palacio de Isora

Red Level Gran Meliá Palacio de Isora is the most exclusive service provided by Gran Meliá Hotels & Resorts and boasts the most superior range of personalised and luxurious services. It is designed for adults only (over18).

  • Opening hours of Red Level Lounge: 8 am – 11 pm *
  • Continental and a la carte breakfast: 8 am – 11 am *
  • Tea, coffee and mineral water service all day long
  • Open bar (6 pm – 8 pm *)

(*) Times may vary depending on the season 


Butler services - RedLevel Gran Meliá Palacio de Isora

Butler services

  • Personal explanation of the resort facilities
  • Personalised Nespresso service in your suite
  • Shoe cleaning (on request)
  • Ironing service (two items daily  not including delicate materials)
  • Collection of clothes for laundry (before 10 am for the same day) (€)
  • Balinese bed reservation (one per day per suite, subject to availability)
  • Preferential booking at à la carte restaurants
  • Preferential booking at Yhi Spa (one day in advance)
  • Preferential booking for tennis courts and other activities
  • Booking of excursions and transport·
  • Preparation of whirlpool bath in the suite
  • Personalised minibar contents in the room
  • Ice replacement
  • Mail and daily newspaper delivery
  • Personalised wake-up calls

Swimming pool services - pool concierge

Swimming pool services - pool concierge

  • Pool concierge
  • Personalised Balinese bed
  • Food and beverage service (€)
  • Private pool for adults only
  • Newspapers, magazines and books
  • Variety of sunscreens
  • Refreshing water vaporiser
  • Yhi Spa aromatic cold towels
  • Board games and cards

Exclusive RedLevel Gran Meliá Palacio de Isora

Exclusive RedLevel

RedLevel guests enjoy preferential and exclusive services such as:

  • Exclusive access to the Red Level Lounge, a beautiful independent building and hub for all of the exquisite services
  • Reception area for arrivals, departures, reservations, information about excursions and other personalised services
  • Private car park
  • Business corner with free Internet access, library and daily newspapers, and board games
  • Buffet breakfast service every day (continental and à la carte), snacks and open bar in the afternoon
  • Pillow menu
  • Aromatherapy in rooms
  • Special rooms, providing 53 rooms with whirlpool bath for two on the terrace
  • Magnificent private villas
  • Butler service
  • Preferential booking for à la carte restaurants, YHI SPA and activities
  • Access to a private swimming pool with pool concierge

Private Villas - RedLevel Gran Meliá Palacio de Isora

Private Villas

  • A total of 6 villas, each built on a 600m2 plot of land with 120m2 for the villa itself. Exclusively for adults, built in loft style, with a contemporary and trendy design
  • The decoration cleverly plays with the light and space, and the room also offers the following services and additional benefits
  • 24-hour room service
  • Red Level service package
  • Butler services
  • Swimming pool services - pool concierge
  • Terrace or balcony
  • Separate lounge area with sofa-bed, dining table and dishwashing area
  • Pressure and european spa shower
  • Luxury bathroom amenities by Clarins
  • Coffee maker (Nespresso)