RedLevel Gran Meliá Palacio de Isora
Red Level Gran Meliá Palacio de Isora is the most exclusive service provided by Gran Meliá Hotels & Resorts and boasts the most superior range of personalised and luxurious services. It is designed for adults only (over18).
- Opening hours of Red Level Lounge: 8 am – 11 pm *
- Continental and a la carte breakfast: 8 am – 11 am *
- Tea, coffee and mineral water service all day long
- Open bar (6 pm – 8 pm *)
(*) Times may vary depending on the season
Butler services
- Personal explanation of the resort facilities
- Personalised Nespresso service in your suite
- Shoe cleaning (on request)
- Ironing service (two items daily not including delicate materials)
- Collection of clothes for laundry (before 10 am for the same day) (€)
- Balinese bed reservation (one per day per suite, subject to availability)
- Preferential booking at à la carte restaurants
- Preferential booking at Yhi Spa (one day in advance)
- Preferential booking for tennis courts and other activities
- Booking of excursions and transport·
- Preparation of whirlpool bath in the suite
- Personalised minibar contents in the room
- Ice replacement
- Mail and daily newspaper delivery
- Personalised wake-up calls
Swimming pool services - pool concierge
- Pool concierge
- Personalised Balinese bed
- Food and beverage service (€)
- Private pool for adults only
- Newspapers, magazines and books
- Variety of sunscreens
- Refreshing water vaporiser
- Yhi Spa aromatic cold towels
- Board games and cards
Exclusive RedLevel
RedLevel guests enjoy preferential and exclusive services such as:
- Exclusive access to the Red Level Lounge, a beautiful independent building and hub for all of the exquisite services
- Reception area for arrivals, departures, reservations, information about excursions and other personalised services
- Private car park
- Business corner with free Internet access, library and daily newspapers, and board games
- Buffet breakfast service every day (continental and à la carte), snacks and open bar in the afternoon
- Pillow menu
- Aromatherapy in rooms
- Special rooms, providing 53 rooms with whirlpool bath for two on the terrace
- Magnificent private villas
- Butler service
- Preferential booking for à la carte restaurants, YHI SPA and activities
- Access to a private swimming pool with pool concierge
Private Villas
- A total of 6 villas, each built on a 600m2 plot of land with 120m2 for the villa itself. Exclusively for adults, built in loft style, with a contemporary and trendy design
- The decoration cleverly plays with the light and space, and the room also offers the following services and additional benefits
- 24-hour room service
- Red Level service package
- Butler services
- Swimming pool services - pool concierge
- Terrace or balcony
- Separate lounge area with sofa-bed, dining table and dishwashing area
- Pressure and european spa shower
- Luxury bathroom amenities by Clarins
- Coffee maker (Nespresso)




