The internationally recognized concept of "White Glove" service and the glamorous ceremony of the "Red Carpet" are woven together to create Gran Meliá Hotels and Resorts' signature RedGlove Service.
RedGlove Service is the heart and soul of everything we do at Gran Meliá. Red represents our Spanish heritage of which we are uniquely proud. It is also the color of passion, and it is an unwavering passion for service that makes Gran Meliá so wonderfully unique. Combining an appreciation for timeless standards with a flair for the avant-garde, Gran Melia delivers experiences that transform, from sophisticated accommodations that envelop you in luxury and glamour, to masterfully prepared cuisine served in a variety of sumptuous settings.
At the heart of all this lies our own special definition of R.E.D.—Real Exceptional Differences. It is these Real Exceptional Differences that are the essence of the Red Glove Service concept.
